FAQs

We recommend refreshing color services every 4–8 weeks, which varies based on your desired look and how much maintenance you prefer.

Balayage creates a softer, more natural appearance with lower maintenance requirements, whereas highlights deliver more defined, structured brightness.

You can expect results to last approximately 3–5 months when you follow proper aftercare routines and use sulfate-free products.

Absolutely. We strongly encourage consultations for color services, extensions, and corrective work to guarantee optimal results.

We accept all major debit and credit cards as well as cash. Checks are not accepted. Please be aware that a 3% processing fee applies to all credit card transactions.

Longevity depends on the extension type you choose, though most will require maintenance appointments after 6–8 weeks.

Your service includes a full consultation, precision cut, shampoo, blow-dry, and custom styling designed specifically for your desired look.

Yes. We provide specialized treatments designed to address common scalp concerns including dryness, product buildup, and flaking.

Please come with clean, dry hair and bring reference photos to help us create your perfect vision.

Results generally last 3–5 days, though this can vary based on your individual hair type and daily activities.

Cancellations made within 24 hours of the scheduled service will be charged 50% of the quoted service. Cancellations made within 10 hours of the scheduled service will be charged 75% of the service, while cancellations made less than 10 hours before the appointment will result in a 100% charge of the scheduled service. Clients who do not agree to this policy may be refused service or have future appointments canceled.

If you arrive 15 minutes late to your appointment, a $20 late fee will be added to your service. If you are more than 15 minutes late and it interferes with the next client’s appointment, your appointment will be forfeited and you will be charged according to the cancellation policy.

To maintain a relaxing environment, only clients receiving services should be present in the salon. Children are welcome if they have a scheduled appointment; otherwise, alternate arrangements should be made. Due to limited space, additional guests are not permitted.